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Submit a Problem

Here you may submit in-game bugs, client connection issues, recover password/bank pin, account hacks & other issues you are facing.


Donation issue:
Please check https://www.dawntained.com/forum/topic/2008-dawntained

 

Cannot load up the Dawntained Client:
Please try all the clients here https://www.dawntained.com/play/ and read the troubleshooting guide https://www.dawntained.com/forum/topic/189-troubleshooting-dawntained-client/


Removing a punishment on your account:
If you have been muted, gamble banned, account banned, ip banned, yellmuted, jailed or wild banned, please visit this link https://www.dawntained.com/forum/forum/39-submit-an-appeal/

 

Recovering pass/Bank pin solutions:

  • Log onto Dawntained, on a different account and type in ::recoverpass namehere
    It will print out the name of the account in the chatbox along with the bank pin.
  • If it does not work, fill out the application below ONLY if you are the original owner of the account:
    Are you the original owner:
    Locked account name:
    What does it say on the client when you try to log in:
    Working account name(one that you can log into):
    Previous passwords(do your best to guess):
    Which country did you create the account in:
    Have you tried typing in-game ::recoverpass lockedAccountNameHere? replace lockedAccountNameHere with the account name you want to recover:
    If you have made a payment to Dawntained, provide a payment email receipt from Bmt Micro/Paypal:

     


Log-in screen says "You are not allowed to log on other people's accounts":

The game automatically flagged you as a potential hacker. Which means you cannot log into other people's accounts and you may only log into your account. 
If you are the original owner of the account, use the format below:

Locked account name:
Working account name(one that you can log into):
Which country did you create the locked account in:
If you have made a payment to Dawntained, provide a payment email receipt from Bmt Micro/Paypal:

 

To create a Submit an Problem topic:
Please register a forum account and create a topic here using the correct format https://www.dawntained.com/forum/forum/30-submit-a-problem-topics/

 

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